In this project, I recorded a hands-on demonstration of how to diagnose and fix DNS and internet connectivity issues on a Linux workstation. The walkthrough covers checking network interfaces, testing connectivity, verifying system services, correcting Ne...
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A practical Linux project where I set up a brand-new hard drive from scratch identifying it, creating partitions, formatting it, mounting it, and giving a specific user access. This project demonstrates the fundamentals of Linux disk management and helps ...
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This project showcases a step-by-step approach to diagnosing and resolving common OneDrive issues encountered in a Tier 1 helpdesk environment. From identifying sync errors and verifying sign-in credentials to checking storage limits and restarting the cl...
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In my AD lab environment, I built a mini-project around one of the most common helpdesk issues: printers refusing to print because of a stuck job. I simulated this by creating a jammed queue and then cleared it by stopping the print spooler service, delet...
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In my AD lab, I built another mini-project that focused on troubleshooting mapped drives after a user changes their password. It’s a small but common issue: drives show disconnected (red X) until remapped with the updated credentials. I practiced remappin...
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As part of my Active Directory environment from a previous project, I created a mini-project to simulate a very real Tier 1 task: handling a forgotten password. I practiced verifying the user, resetting the password in ADUC, and enforcing security require...
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In this project, I built a full Active Directory environment from scratch. I configured OUs and security groups with PowerShell, automated user creation from CSV files, and set up file shares on a dedicated disk with mapped drives for each department.Grou...
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Wi-Fi issues are one of the most common problems faced at the helpdesk. This guide walks through the essential steps every Tier 1 support technician should follow when troubleshooting Wi-Fi problems from asking the right questions, checking router status,...
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This step-by-step guide covers the essential troubleshooting process for printers, designed for Tier 1 helpdesk and desktop support technicians. From checking cables and power to clearing print queues, verifying drivers, and escalating hardware issues, it...
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In this project, I walk through building a secure Linux virtual machine on VirtualBox, hardening it with a firewall and Fail2Ban, and setting up safe SSH access. I then automate backups to Azurite (an Azure Storage emulator) using scripts, AzCopy, and cro...
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Keeping systems secure in today’s digital world requires a structured approach to identifying and mitigating vulnerabilities. The following SOP provides a step-by-step process for conducting vulnerability assessments across applications, servers, networks...
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Set up a test environment with Kali Linux as the attacker machine and Metasploitable 2 as the target, exploring reconnaissance and exploitation techniques.Penetration Testing Lab with Kali Linux & Metasploitable 2
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Conducted a step-by-step vulnerability assessment, using scanning tools, manual testing, and risk prioritization to identify and address security risks.
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This project guides you through creating a custom VPC, launching an EC2 instance inside it, and connecting via SSH. Steps include naming the VPC, assigning a CIDR block, creating a subnet, launching the EC2 instance, assigning a public IP, configuring sec...
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In this project, we walked through building a static portfolio website using AWS S3, Route 53, ACM, and CloudFront. The guide covers creating an S3 bucket, uploading website files, enabling static web hosting, connecting a custom domain, and securing the ...
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Completed and documented multiple hands-on networking exercises as part of the Network+ module requirements.Network+ Practice Scenarios
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